Refused bodywork warranty claim on Range Rover Evoque - what should I do?

I have Range Rover Evoque which is 18 months old. A few months ago I noticed the front lower panel was peeling badly. I took it to my local dealer, where I purchased the car and was told it was wear and...

A friend opened my car door and damaged another vehicle - am I liable?

A friend asked if someone with whom he had done a house and car swap, could drop off his car at my house. When the car arrived he had his wife and two teenage children with him. They needed to go to the...

A third party damaged our car and has offered to pay for the repair or go through insurance - what is the better method?

My daughter's car was scraped in a supermarket car park. The driver of the guilty car has given her his insurance details and has said that she can put the repair through insurance or he will pay for it....

My nephew's car was damaged while being serviced - should he inform his insurance company?

My nephew's car suffered body and wheel damage while it was left for a routine service at a garage. He noticed the damage when he was collecting the car, and although they didn't deny the damage happened...

My car has minor damage but the insurers say it will cost thousands to repair - is this right?

My car was hit on the left front wing which also broke the headlight. The car was still driveable but my insurer is saying it will cost nearly £3000 to repair which I don't believe. What can I do?

My BMW was lightly damaged in a car park - can I insist on her insurer using an approved repairer?

My car was bumped in a car park this morning. The lady responsible admits it was her fault. The damage is not massive, but the BMW body shop estimate that repairs to the door include repainting more than...

I bought a car from a dealer that didn't disclose it was in an accident - what should I do?

I bought a used car last November from a MINI main dealer. The car was only five months old and had covered 5000 miles. A few months ago, I noticed the paint on the rear didn't look quite right and asked...

I'm going to replace my 2011 BMW X3 soon - should I bother claiming on my insurance for a bumper scrape?

I have owned a 2011 BMW X3 2.0 from new. It's now done 55,000 miles and is in excellent condition. I'm thinking of changing it later this year or early next. Now, after over 10 years of no claims (protected),...

Discovered bodywork damage on manufacturer approved used car - should the dealer repair it?

I bought a manufacturer-approved used car in January of this year, from a dealer some distance away. Recently giving it a good clean, I discovered that the car has previously been in a minor bump (small...

My car was damaged when parked - do I need to report it to anyone?

I came out of my house today to find that someone had hit my car on the offside back bumper. It is obvious that someone has been parked too close to the rear of my vehicle and tried to pull out and rubbed...