Dealer has only offered a new PCP instead of letting me reject my faulty car - is this fair?

I have a 66-plate Volkswagen Golf 2.0 diesel DSG, which I purchased new. The car has had numerous faults including a new media unit and software fix, drivers side airbag failure, occasionally stalling...

Is this poor Fiat Engineering - or just bad luck?

My wife bought a Fiat Panda Cross in Dec 2014 on a PCP. By Aug 2015, the rear differential was leaking oil and needed replacing. Over the period of the three year warranty several other issues came up...

Dealer refused my rejection of a faulty new car - what should I do now?

I bought a brand new Mercedes-Benz GLC Coupe. After 28 days it broke down and had to be recovered. I sent a letter expressing my short-term right to reject the vehicle for not being of satisfactory quality...

My new car was faulty, but is now apparently fixed - should I keep it or reject it?

I had a new Volkswagen Golf delivered on 11 April with 120 miles on it. Four hours later with 200 miles on it, the car went into limp mode. It was taken to a Volkswagen main dealer and I was supplied with...

My Skoda Superb on a four-year PCP is faulty - should I reject it in case it can't be fixed?

I took out a four-year PCP on a Skoda Superb in October 2017. I quickly realised there was an issue with the gearbox, particularly when changing between second and third gear. They attempted to fix it...

Do I have to allow a garage three attempts to resolve a fault with my new car before instituting a rejection process?

I purchased a pre-reg Mazda MX-5 2.0-litre from a dealership with 170 miles on it in the summer of 2017. The handling got progressively worse and I took it back to the dealership for investigation a few...

I bought a faulty car and want to reject it - do I have to let the garage attempt to fix it first?

I bought a 2014 Audi A3 S-Line from Norwich Audi, they delivered it to me in Coventry, sight unseen and from the day I received the car it had an unusual noise coming from the engine. They directed me...

I recently bought an approved used BMW that's very faulty - what are my rights?

On 1 October 2017, I purchased a BMW 5 Series (approved used from a BMW dealership. Since then the car has been in for repairs three times. It shut down on the motorway, had warped front discs and split...

My new Skoda Superb Estate's Front Assist feature won't work - should Skoda fix it under warranty?

I bought a new Skoda Superb Estate seven months ago. When driving a few weeks ago, a warning light appeared on the dashboard saying 'Front Assist Not Available'. The light has been on ever since. My local...

I bought an extended warranty - why are the garage now refusing to repair my faulty car?

I purchased a vehicle off a garage which came with three months free warranty, but they offered a further three months for an extra £100. Without knowing, I'd purchased a six month warranty with Autogroup....